Excellence in Customer Experience for B2B: tools, case studies and best practices

Discover how CX in B2B drives retention, revenue, and long-term loyalty. This workshop provides a strategic and practical approach to customer experience, exploring key concepts, stakeholder management, journey mapping, and real-world case studies.

Join us on 10th of June at myhive S-Park (Tipografilor Str 11-15, Bucharest) from 9:00 to 13:00, for an interactive session led by Gabriela Ciupitu, CCXP founder of Customer Experience Romania.

With expert insights and actionable strategies, this workshop equips you with the tools to enhance business customer relationships and create measurable business impact.