When and how to ask feed-back to customers

The right time and channel to request the feed-back to customers, depends on the specifics of each business, but there are some rules. The Important thing is that at any step of the client in interaction with the brand, the company knows what the customer’s perception is. A chronological vision of the process of purchase Citește mai mult despreWhen and how to ask feed-back to customers[…]

Why is it important to take care of the client?

Why it is a very important question in any field of activity but ALSO in personal life. Ever since we were small we ask THE question why? Our parents, to explore the world around us and to discover the purpose of every thing. In a company, why does his mission represent him? Why did an Citește mai mult despreWhy is it important to take care of the client?[…]